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Shannon Warren is an experienced IT professional currently serving as a Senior IT Analyst at Magellan Health since September 2014, focusing on the development and programming of outbound claims feeds while ensuring thorough testing and documentation. Previous roles include Technical Analyst at TriZetto Provider Solutions, where analysis and troubleshooting of EDI issues were key responsibilities, and Customer Service Representative, II, along with Provider Enrollment Representative at the same company, facilitating electronic claims processing. Shannon's career began at Pavilion Services as a Credentialing & Compliance Specialist, responsible for onboarding healthcare providers and maintaining compliance. Educational credentials include an MBA in Business Administration from Webster University and a BA in Marketing from the University of Missouri-Saint Louis.