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Angela P. is an accomplished Lead Infrastructure Engineer at Magellan Health since December 2022, bringing a wealth of experience in telecommunications and infrastructure. Prior roles include IVR Engineer and Telephony Systems Admin at Insight Global, Site Reliability Engineer at Tata Consultancy Services, and Test Coordinator - Contact Centers at Collabera Inc. Angela's background also includes positions such as Voice and Data Planner at Apex Systems and Avaya Support Engineer at Experis. Early career highlights include roles as Avaya Engineer at Arvato Digital Services Canada, Inc. and Sr. Telecom Analyst at CVS Health, starting as a Workforce Management Specialist at Catamaran. Angela holds education from Franklin University and Teays Valley High School.