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Heidi Phelps has a diverse work experience, starting as a Higher Education Coordinator at the Embassy of France in the United States. Heidi then transitioned to roles at the Association of American Publishers, Rosetta Stone, Yes& Agency, and Throughline, Inc. before joining Capital One as a Senior Copywriter. Their most recent roles include Senior Content Designer at Instagram, Founder and Creative Director at Black Violet Creative, Principal Content Strategist at Throughline, Inc., and Illustration Instructor at the Baltimore Academy of Illustration. Their work has involved content creation, communication strategy, client management, and design.

Heidi Phelps completed a Visual Design Certificate at General Assembly in 2023. Heidi holds a Bachelor of Arts in French from the University of Rhode Island and a Master of Arts in French Literature from The University of Kansas.