Precy Agpaoa is an experienced professional in customer service and financial operations, currently serving as Assistant Customer Service Manager at Mafcote, Inc. since July 2021. Prior experience includes over a decade at JPMorgan Chase & Co., where Precy held several key positions, including Document Review Specialist Team Lead, managing daily payment processing, transaction reviews, and client money allocation. Precy also excelled in billing processes, impacting global operations through effective account management and reconciliation efforts. Earlier experience at Accenture as a Billing Reconciliation Analyst contributed to a strong foundation in cash transaction processing and dispute resolution. Precy holds a Bachelor's degree in Information Technology from Pangasinan State University.
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