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Duane Willis is an experienced professional with a strong background in training and team management. Currently serving as a Trainer at Maestro Personal Assistants since July 2017, Duane previously held the position of Team Lead at EY, where formal recognition was received for successful training and quality assurance initiatives that significantly boosted revenue. Prior experience includes serving as Connected Vehicle Operations Supervisor at Sirius XM Radio Inc., managing a dynamic team in a fast-paced environment, and working as a Correspondence Analyst at Citi, where effective communication with customers was key. Duane holds a degree from The University of Texas at Arlington.