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Megan Wegenke is a dedicated professional with a diverse background in customer service, technical communications, and writing support. Currently serving as a Customer Service Associate at Madison Public Library since January 2022, Megan previously held positions as a Technical Communications Specialist at Epic and a Writing Center Tutor at the University of Wisconsin-Milwaukee, where tutoring was provided for students at various academic levels. At St. Norbert College, Megan contributed to media relations by crafting press releases and monitoring media coverage. An internship with The Writers' Guild of Great Britain involved writing and editing newsletters and maintaining author databases. Educational credentials include a Master of Arts in English Language and Literature from the University of Wisconsin-Milwaukee, a Bachelor of Arts in English Language and Literature from St. Norbert College, and completion of the Summer Publishing Institute at New York University in 2023.