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Angela Cole has served as a Senior Casualty/Liability Claims Representative at Madison Mutual Insurance since September 1997, demonstrating expertise in insurance contracts, investigation techniques, and legal requirements. Responsibilities include the timely resolution of third-party Bodily Injury Claims and medical payments, emphasizing effective communication and decision-making skills while handling complex legal and medical issues. Prior experience as a Property & Casualty Claims Representative at Millers First from April 1989 to September 1997 complements Angela's extensive background in the insurance industry. Educational credentials include courses from the Insurance Institute of America and ITA Insurance Training Alliance, with ongoing studies at Lewis & Clark College.