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As Head of Information Services, Mark ensures the Madison Group teams have the technology, systems and information they need to succeed. Mark has worked with Madison over 15 years and as the business has grown and diversified, he has ensured processes and systems are adapted to suit, while always adopting the best technologies and IT service management practices. Mark has Bachelor of Business and Bachelor of Information Technology from QUT and is a certified ITIL Intermediate Professional. Throughout his career he has worked in every part of the IT lifecycle, from the help desk to implementing IT infrastructure and world class AV facilities in the Madison Head Office.