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Liliane Heiden is currently working as a Product Manager CX at MadeiraMadeira. Before this, Liliane was the Gerente de Operações Digitais at Trinto | Digital Partners and also held the position of Coordenadora Tech at Cia. Hering. Liliane has extensive experience in managing tech squads, product management, customer experience, and digital transformation. Liliane holds an Executive MBA in Business Management and a Bachelor's degree in Social Communication, Advertising, and Marketing.