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Alex Ditchfield is the current Customer Success Manager at MadeComfy. Prior to this, they worked as a Strategic Partnerships Manager at DXC Connect from February 2019 to January 2022. Before that, they were a Client Relationship Manager at Birds Commercial (Aust) Pty Ltd from June 2018 to October 2018. Earlier in their career, they interned at Momentum Media from August 2017 to November 2017. Alex also has experience working as a Floor Supervisor at The Malaya from August 2013 to February 2019 and as a Showroom Assistant at Style HQ from June 2013 to July 2013. Her very first job was as a Retail Sales Assistant at Hollister Co. from March 2013 to June 2013. There, they were responsible for demonstrating clothing and assisting customers with purchases and decision making.

Alex Ditchfield has a Bachelor's Degree in Management from the University of Technology Sydney, and a High School diploma in Higher Education/Higher Education Administration from Barker College. Alex also has certifications in First Aid, Responsible Conduct of Gambling, Responsible Service of Alcohol, Certificate of Public Safety II, Silver Duke of Edinburgh, and Surf Rescue Certificate.

Alex Ditchfield reports to Roman Sirotin, Chief Experience Officer. They work with Simona Stenmark - Customer Success Manager, Kelly Bowman - Customer Success Manager, and Alyssa Kang - Customer Success Manager.