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Rachel Johnson has extensive experience in support and customer service roles across various organizations. Since November 2017, Rachel has been serving as a Traffic Management Coordinator at Suffolk Highways. Concurrently, Rachel has held the position of Customer Service Representative at MADE.COM since October 2016, where the focus is on customer satisfaction in the furniture sector. Additionally, from November 2015, Rachel has worked as a Support Worker at both Figtree House and Figtree Housing Ltd, while also having gained experience in a similar role at Vital HealthCare Services Ltd in 2014.