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Heather Ramirez, MSW, has an extensive background in various roles including Beverage Director, Bartender, MSW Outreach Coordinator, Human Resources Administrator, Social Work Intern, Instructional Assistant, Supervisor, Lead Trainer, and Behavioral Interventionist. Heather has experience in providing excellent customer service, maintaining health and safety protocols, community outreach, and client support. With a Master of Social Work degree in Community Mental Health, Heather's academic background complements their professional experiences in the field.