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Gary Pepper has 8 years of work experience in the field of product management, quality assurance engineering, and test analysis. In 2021, they began their current role as Lead Product Manager at Mad Paws. Prior to this, they were a Product Manager at Domain (2020), Product Manager & SME at SiteMinder (2015-2020), and a Consultant at TL Consulting Group (2014). Gary also held roles as Senior Quality Assurance Engineer at Macquarie Group (2014) and Test-Direct (2007-2013), and Senior Test Analyst at Leasedrive (2013), First Data Corporation (2012), and Provident Financial Group UK & ROI (2012). In 2012, they were also a Defect Manager at First Data Corporation.

Gary Pepper attended Deyes High School from 2000 to 2005 and King George V College from 2005 to 2007. Gary obtained the ISEB Foundation Certificate in Software Testing from BCS, The Chartered Institute for IT in December 2007. In November 2013, they earned the ISTQB Advanced Test Analyst certification from BCS, The Chartered Institute for IT. Lastly, in August 2015, they achieved the Certified Scrum Master certification from the Scrum Alliance.