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Richard Ung serves as the Vice President of Digital Product Management at Macy's since November 2022, focusing on creating exceptional omni-channel customer experiences. Prior experience includes various leadership roles at eBay from February 2014 to October 2022, where Richard led product management initiatives for collectibles, buyer growth, and overall shopping experiences. Richard also held significant positions at McKinsey & Company between 2002 and 2014, including Engagement Manager and Strategy roles, providing consulting services to Fortune 1000 companies. Additional experience includes a role as an MBA Summer Intern at Google, contributing to product incubation efforts. Richard holds an MBA from Harvard Business School and a cum laude A.B. in History from Harvard University.