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Mai Dang has extensive experience in various roles at Macy's, including Administrative Support Team Lead, Manager of Business Administration, Merchandising Team Manager for Ready to Wear, Sales Manager, Sales Supervisor, and Jewelry Complex Lead. Mai has demonstrated strong skills in managing store operations, human resources functions, talent acquisition, and budget/expense control. Mai holds a Master's degree in Psychology from California Southern University, a Bachelor's degree in Psychology from San Jose State University, and attended Foothill Community College.