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Airo Santos is an experienced healthcare professional currently serving as Patient Care Manager at Mackenzie Health, overseeing two inpatient units within the Continuing Complex Care Program. With a background in various clinical roles, Airo has held positions including Clinical Utilization Coordinator and Shift Manager, focusing on ambulatory services and the overall operation of acute care facilities. Previous experience includes Interim Manager at CAMH and Registered Nurse in the Emergency Department at both CAMH and Scarborough Health Network. Airo also completed an MBA at DeGroote School of Business, where a strategic integration project was conducted with AstraZeneca in the Oncology Therapy area. Academic qualifications include a Bachelor of Science in Nursing from Ontario Tech University and a Bachelor of Science in Nursing from Our Lady of Fatima University.