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Jeffrey Ux is a CAD/GIS Drafter at MacKay & Somps Civil Engineers, Inc. since April 2019, bringing extensive experience in IT support and management. Previous roles include Onsite System Support at Platte River Networks and Tier 2 Customer Support Specialist at Istation, where Jeffrey contributed to corporate IT management for diverse clients. Furthermore, Jeffrey served as TC Team Lead, managing a team providing Tier 1 Help Desk support for over 1400 users, while maintaining service boards and onboarding personnel. Other experience includes being a Realtor at RE/MAX Gold, a Newsroom Runner at KTVU, and working on the Field Team for Newsom for California. Jeffrey holds a Bachelor of Arts in Communications from San Francisco State University.