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Jessica Lyons is a Senior Quality Improvement Specialist at Mount Auburn Cambridge Independent Practice Association, Inc. since May 2020, specializing in data analytics to identify quality metric performance gaps for over 500 providers. Prior experience includes serving as a Senior Revenue Integrity Business Analyst at Mass General Brigham, where Jessica ensured accurate billing across 15 hospitals and mentored junior analysts. Achievements at Mass General Brigham include receiving both the individual and team Partners in Excellence awards. Earlier roles include Population Health Manager/Data Analyst at Harvard Vanguard Medical Associates, where Jessica led HEDIS improvement initiatives, and various positions in customer service and event management. Jessica holds a Bachelor of Arts in Sociology from UMass Boston.