Ofer Brilant has an extensive work experience spanning over two decades. Ofer is currently the VP, Head of Customer Success at Mabaya, a leading sponsored product ads platform for online retailers and marketplaces. Prior to this, they served as the Chief Customer Officer at ClickCease by CHEQ, where they led the click-fraud detection and prevention service software. Ofer also worked as the VP, Head of Customer Success at CrazyLister, an eCommerce SaaS solution, where they implemented strategies to increase customer conversion and reduce churn. Ofer held a similar role at BrightInfo, focusing on managing customer success and achieving high trial conversion rates. Ofer's experience also includes working as the Director of Projects, Delivery & Business Operations at Clicktale, where they transformed the customer success management organization and focused on maintaining strong customer relationships. Earlier in their career, they served as the VP Technology & Services at Fundtech FSC, overseeing technology and services departments, and the Director of Professional Services UK at Top Image Systems, where they led successful pre-sale, implementation, and delivery cycles. Ofer also worked as a Developer and Developer/Integration at comverse.
Ofer Brilant attended The College of Management Academic Studies from 1997 to 2000. During this time, they pursued a Bachelor's degree in Computer Science.
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