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Charles Nguyen is an experienced professional in hospitality and revenue management, currently serving as a Software Support Specialist II at M3 since May 2019. Prior to this role, Charles worked at Starwood Hotels & Resorts Worldwide, Inc. as a Centralized Revenue Management Coordinator, where responsibilities included managing pricing implementation and inventory controls to maximize revenue potential across multiple hotels. Charles transitioned to Marriott International in a similar capacity, assisting in integrating Starwood systems into Marriott systems. Earlier experience includes various positions at Omni Hotels & Resorts, such as Group Rooms Coordinator and Night Auditor, where skills in guest service and operational processes were developed. Charles began their career at Costco Wholesale as a Front End Assistant while pursuing a Bachelor's Degree in Hospitality Administration/Management from Georgia State University's J. Mack Robinson College of Business.