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Olha Matsokha is an experienced professional in customer support and account management, currently serving as a Customer Support Manager at M2E since March 2023. Previously, Olha held the position of Customer Success Manager at Promodo from August 2021 to April 2022, where responsibilities included building client relationships, project management, and strategic development. Prior experience also includes working as an Account Manager at SvitSoft, focusing on client relationships and project team management, and as a Customer Service Representative at UNIT LLC, providing user support. Olha began a career in administration as an Administrative Manager at Addrian. Education includes a Master's degree in Public Health and a Bachelor's degree from the National University of Kyiv-Mohyla Academy.