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Melissa Houck is an accomplished advertising and marketing professional with extensive experience in various roles. Currently serving as the Advertising Coordinator at M. Roberts Media since September 2004, responsibilities include managing national advertising and preprint coordination across six properties while streamlining administrative procedures. Prior experience includes working as a Classified Account Executive at Longview News-Journal, where engagement in customer relationship management was key. Melissa has also demonstrated leadership skills as a Team Manager at Sitel, overseeing a customer relationship management team, and has held management positions at Lifeway Christian Stores and Dillard's, focusing on inventory management, sales, and team development. Educational qualifications include a BAAS in Marketing/Management from UT Tyler and an A.A.S in Fashion Merchandising from Tyler Junior College.