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Diem My Duong has extensive work experience in various roles and industries. Most recently, they worked at M.M.LaFleur, starting as an Accountant in October 2020 and then transitioning to a Senior Staff Accountant in September 2021. Prior to that, they worked as an HR Training Development Manager at IQ Research LLC from August 2019 to August 2020. From 2014 to 2019, they held multiple roles at Blue Apron, including Employee Development Manager and Operations Manager. Before that, they worked at Fab.com as a Logistics Analyst and Process Coordinator. Diem My also worked as an Account Representative at Smart Source Technologies, Inc, and as a Social Media/Event Coordinator at Oceanblue Divers. In 2011, they were a Marketing Representative at Chase, and in 2006, they worked as an Image Instructor at Barbizon Modeling and Entertainment.

Diem My Duong attended Rutgers Business School from 2007 to 2011, where they earned a Bachelor of Science (B.S.) degree in Marketing. In 2015, they obtained certifications in ServSafe Food Protection Manager from Servsafe National Restaurant Association and ServSafe Instructor and Registered Proctor from Servsafe National Food Association.