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Nicole Williams is the current Head of People at M.Gemi. Prior to their current position, Nicole held various positions at Rue La La, SmartBargains.com, CLK Consulting, LLC, and MTV Networks/Nickelodeon Direct, dba RedRocket.com. Nicole has over 20 years of experience in the customer experience and retail industry.

Nicole started their career in 1997 as a Retail Analyst at The Ozer Group / Paragon Capital. In 1999, they became the Online Merchandise Manager at MTV Networks/Nickelodeon Direct, dba RedRocket.com. Nicole was responsible for the overall online merchandise strategy and execution for Nickelodeon Direct. In 2000, Nicole joined SmartBargains.com as the VP Customer Experience. At SmartBargains, Nicole was responsible for the customer experience and conversion rates.

In 2007, Nicole joined Rue La La as the EVP and Chief Member Advocate. Rue La La is an innovative business (first to the flash sale space in the U.S.), which differentiated itself with the hallmark customer service and user experience strategy that Nicole built and reinforced daily. These elements helped quickly ignite the evangelism that made Rue successful and a model for others. Nicole left Rue La La in 2013 to start their own company, CLK Consulting, LLC.

In 2014, Nicole rejoined the workforce and became the Head of People at M.Gemi. Nicole is responsible for leading the people function at M.Gemi including HR, recruiting, learning & development, diversity & inclusion, and culture.

Nicole Williams has a Bachelor of Science in Apparel Marketing from the University of Massachusetts Amherst.

Nicole Williams (she/her) reports to Maria Gangemi, Co-Founder & Chief Merchant. Nicole Williams (she/her) works with Ben Fischman - Co-Founder, Trevor Lunn - Chief Creative Officer, and Cheryl Kaplan - President.