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Zunaira Hassan has a diverse work experience spanning several roles and companies. Currently, they work at M-Files as a Customer Success Operations Specialist since May 2021. Prior to this, they were a Masters Degree Student in Industrial Engineering and Management at Tampere University from August 2020 to August 2022.

Before pursuing their master's degree, Zunaira worked at MVP Tech for several years. Zunaira held various positions such as Key Account Manager from March 2018 to August 2020, Engineering Support Supervisor from January 2017 to February 2018, Senior Engineering Support from January 2016 to December 2016, and Engineering Support from June 2014 to December 2015.

In their roles at MVP Tech, they demonstrated their skills by developing sales and after-sales strategies, conducting root cause analysis, building relationships with international clients and suppliers, planning and managing surveillance system projects, providing first-line support for after-sales services, and handling sourcing, procurement, logistics, and inventory control. Overall, Zunaira's work experience showcases their expertise in customer success operations, industrial engineering, and management.

Zunaira Hassan completed their Bachelor's degree in Mechanical Engineering from Bahauddin Zakariya University from 2006 to 2011. Zunaira later pursued a Master's in Industrial Engineering and Management with a specialization in Sales and Sourcing from Tampere University, which they completed from 2020 to 2022.