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Hannes Merisaari is an experienced professional in music and customer support, currently serving as Chief Customer Officer and Head of Support & Training at Lyyti since November 2016. Previously, Hannes founded Puhaltamo, a cultural education production company, and held various teaching and conducting roles in multiple music institutions, including trumpet instruction at Musiikkiopisto Arkipelag and brass teaching at Vakka-Suomen musiikkiopisto. Hannes also contributed to the artistic development of several wind bands and orchestras, including serving as conductor for Turun VPK:n puhallinorkesteri and Raisio Voluntary Fire Brigade's wind band. Hannes holds degrees in Musicology, Ethnology, and Philosophy from the University of Turku, along with advanced conducting training from the Jorma Panula Foundation.