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Moataz Mousa has a comprehensive background in technical product management, customer experience, professional services engineering, and cloud computing. With experience at companies like Lyve Global, Grubtech, and POSRocket, Moataz is skilled in converting business requirements into user stories and capturing customer needs. Holding a Master's degree in Cloud Computing from Cairo University, Moataz has a strong foundation in the technical aspects of product management and support. Additionally, their experience at companies like Apple and Al Amin Technological Systems S.A.E demonstrates their proficiency in software troubleshooting and technical support.