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Alanna Curtis-Van is a seasoned professional in customer success management with extensive experience at Lytx, Inc. since February 2018, currently serving as CX Solutions Manager, where responsibilities include identifying and resolving overarching issues affecting client satisfaction across various market segments through cross-functional collaboration. Previous roles at Lytx include Enterprise Solutions Manager and Sr. Client Success Manager, focusing on strategic relationships and onboarding for large enterprise clients. Prior experience includes a managerial position at Vector Security, overseeing customer success operations in the West Region, and a Key Account Specialist role managing relationships at Gap Inc. Additionally, early career experience at Clear Channel Radio involved copywriting and content gathering in a collaborative environment. Alanna holds a Bachelor of Arts degree in Communication and Media Studies from Arizona State University.