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Crystal Liu has a diverse work experience, starting from 1998 at Deloitte Consulting where they worked as a Business Analyst, Consultant, and eventually Senior Consultant until 2008. Crystal then joined McKesson Health Solutions as a Senior Manager, first in the PMO role from 2008 to 2011, and then as a Senior Manager in Product Management from 2011 to 2019. Following that, they worked at Change Healthcare as a Director of Product Management from 2019 to 2022. Currently, Crystal is the Director of Partner Product & Business Continuity at Lyric - Clarity in motion since 2022.

Crystal Liu attended Washington University in St. Louis - Olin Business School from 1994 to 1997, where they earned a Bachelor of Science in Business Administration with a focus on Finance and Marketing.