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Carlos L. has extensive experience in customer service and account management across various industries. From November 2017 to July 2019, Carlos worked as an Account Manager for Renovations Experts at Web.com, focusing on generating revenue through sales calls. Prior experience includes serving as an HRM Customer Service & Problem Resolution Rep II for Abbvie at Northgate Arinso, where Carlos managed HR client support and employee lifecycle administration within several workforce management systems. Additionally, Carlos has held customer service roles at Ordertaking.com and Convergys, supporting insurance, medical, and retail clients, as well as financial institutions. As a 1099 contractor for ACT America’s Center for Translations, Inc., Carlos provided language interpretation and translation services for state agencies and medical clients in Spanish and Portuguese. Carlos holds a diploma in Mainframe Computer Operations from the Computer Learning Center in Springfield, VA.