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Jacob O. currently serves as the Manager of the Solution Engineering Team at Lydonia, where responsibilities include designing and deploying AI-driven automation solutions and collaborating with OEM product development teams. Previous roles include Pre-Sales Automation Consultant at Lydonia, Lead Intelligent Automation Analyst at Nichols College's Center For Intelligent Process Automation, and various positions at Bright Horizons and Bin There Dump That. Jacob O. holds an MBA in Data Analytics and a BSBA in Business Administration from Nichols College, complemented by practical experience in business operations, technical training, and automation processes.