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Azlilawati Yaakob is a seasoned professional in the aviation sector with extensive experience in customer service and account management. Currently serving as a Key Account Manager at Luxaviation Group since May 2022, Azlilawati specializes in aircraft management. Prior to this, Azlilawati held various roles at Pen Aviation, including Senior Manager Customer Experience & Institutional Relations, where responsibilities encompassed private jet charters and unmanned aircraft operations. Azlilawati also served as Customer Experience Manager at Air Alsie A/S and gained critical experience as a Corporate Flight Attendant at VistaJet. Earlier career highlights include managing FBO operations at Skypark FBO Malaysia Sdn Bhd and working in customer-facing roles at Malaysia Airlines and Holiday Inn Hotel & Suites. Azlilawati's educational background includes a Diploma in Business Management from Cybernetics International College of Technology and studies at Universiti Teknologi Malaysia and Universiti Teknologi MARA.