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Ralf Aring is a Customer Success Specialist at Luware since June 2023, with prior experience as an International Sales & Customer Success Manager at Okomo from June 2021 to June 2023. Ralf's background in retail management includes roles as a Senior Boutique Manager and Boutique Manager at Nestlé Nespresso from November 2015 to June 2021, managing operations at various locations. Ralf also held positions as Store Manager at Sunrise Communications AG and Starbucks from 2014 to 2015 and from 2009 to 2013, respectively, along with experience as an Assistant Store Manager at Starbucks and Enterprise Rent-A-Car. Early career experience included a Store Manager role at Samsung Mobile from 2005 to 2008. Ralf holds a Masters in Advanced Studies in Customer Excellence from HWZ University of Applied Sciences in Business Administration Zurich and a BA in Marketing Communications from the University of Johannesburg.