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Jessica Starr Dombos has a diverse work experience in various roles in communications and media. Jessica started their career at Thistledown, Inc. in 2000, where they worked in customer service and communications/marketing until 2007. Jessica then joined WKYC-TV, initially as an intern and later as a floor director (supervisor) and producer. In 2013, they moved to Nexstar Media Group, Inc. as a senior TV news reporter at JET24 (ABC) & FOX66 until 2015. Since 2016, they have been serving as the director of communications at Lutheran Metropolitan Ministry.

Jessica Starr Dombos holds a Bachelor's degree in Public Communications/Mass Media from Kent State University. In addition, they have obtained an Advanced Crisis Communications Certification from the Public Relations Society of America (PRSA). Jessica is also a member of the Public Relations Society of America. Jessica has acquired various additional certifications, including A.L.I.C.E. training from the ALICE Training Institute and being a Bridge Builders Graduate from the Cleveland Leadership Center. Furthermore, they have completed Handle with Care Verbal De-Escalation training from the Lutheran Metropolitan Ministry and Narcan/Project DAWN training from The MetroHealth System (Cleveland, OH). Jessica is also certified in PREA by the Ohio Department of Rehabilitation and Correction (ODRC).