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Adi Dayan has a diverse work experience spanning several industries. Adi is currently working as a Customer Success Manager at Lusha. Previously, they worked at Payoneer for five years, starting as a Customer Care Associate and then becoming an Account Manager. At Payoneer, their responsibilities included building and maintaining relationships with clients, providing solutions, and crisis management. Adi also received recognition for their exceptional customer service skills.

Before joining Payoneer, Adi worked as an Online Content Editor at zap group in 2016. Prior to that, they had roles as a Referent at Migdal Group and Teva Pharmaceuticals. In 2009, they worked as a Logistics Manager at Miniline after being promoted from their position as a marketing representative. Adi also gained experience as a Shift Manager at Tzomet Sfarim.

Additionally, Adi served in the IDF from 2004 to 2006, where they started as a Field Observer at the northern border. Adi was later promoted to a sergeant position and assisted in operating events at the northern zone.

Adi Dayan's education history includes a Bachelor's degree in Political Communication from Bar-Ilan University, which was obtained from 2009 to 2012. There is also a mention of studying Communication & Political Science at Bar-Ilan University, although the duration and completion of this degree are unspecified. Additionally, Adi has completed a program in Customer Success Management at Jolt.io.

In terms of additional certifications, Adi has obtained various certifications from LinkedIn, including "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Engagement Preparation Best Practices for Customer Success Management," and "Onboarding and Adoption Best Practices for Customer Success Management." These certifications were all obtained in September 2022. In August 2022, Adi obtained certifications in "Dan Ariely on Making Decisions," "How to Develop your Career Plan," and "The Six Morning Habits of High Performers." In July 2022, Adi obtained a certification in "Effortless: Make It Easy to Do What Matters (Book Bite)."