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Jeffrey D. is an experienced professional in the technology and customer support sectors, having held key positions at leading global cryptocurrency firm Luno from October 2016 to present, including Staff Support Engineer and Support Engineering Manager. Prior to Luno, Jeffrey D. worked at Afrihost as Community Manager & Social Media Analyst, where responsibilities included content strategy and brand management. At Web Africa, Jeffrey D. served in various roles, including ORM & Social Media Manager and Hosting Support Team Manager, focusing on social media engagement and support team coordination. Early career experiences include management at Technically Correct and technical sales at Cape Union Mart, building a diverse skill set in IT support, customer engagement, and brand development.