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Jose Rodriguez Doran is a customer experience professional with extensive experience in various managerial roles. Currently serving as Customer Happiness Manager at Tractive since December 2022 and as Customer Experience Manager at lunchbox from March 2020, Jose has demonstrated strong leadership in customer care. Previous positions include Customer Care Lead/Wholesale Manager at Surely Wines and Lead Associate at ALDI USA, where expertise in customer service has been further honed. Additional experience includes roles as Office Assistant & Head Coach at The Ultimate Goal LLC and Assistant Coach at the State University of New York College of Environmental Sciences and Forestry. Earlier in career development, Jose worked as a Sales Associate at GNC and served as Club Head Coach at the State University of New York College at Cortland. Jose holds a Bachelor's degree in Business Economics from State University of New York Cortland and graduated from Marcellus High School.