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Kaylie Madsen Forsyth is an experienced client success and account management professional with a strong background in technical support and project execution. Currently serving as an Enterprise Client Success Manager at Luna Solutions since August 2022, Kaylie manages a diverse global client portfolio while collaborating across various departments to enhance user experience. Previously, as a Technical Account Manager at Sift, Kaylie provided essential customer support and led product implementations, while also overseeing contract renewals. Kaylie's tenure at Younique Products involved significant roles in recognition and rewards management, as well as customer support, primarily focusing on the German market. Kaylie began the professional journey as a Chemistry Teaching Assistant and Lab Manager at Brigham Young University, holding a Bachelor of Science in Neuroscience from the same institution.