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Karen Oxenford-Melcher currently serves as the SVP of Sales Operations at Lumivero, a position held since January 2024. Previously, Karen held roles including VP of Global Pre-Sales and Sales Operations at MercuryGate International from July 2020 to January 2024, where significant improvements in sales processes and performance metrics were achieved. Karen's extensive experience also includes leadership roles at Mitratech, Paradigm Technology, RedPrairie, and JDA Software, where strategic initiatives in sales effectiveness, value engineering, and team management were successfully implemented. Additionally, educational qualifications include a Master of Business Administration from the W. P. Carey School of Business at Arizona State University and a Bachelor of Science in Computer Science and Philosophy from Albright College.