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Michael Owens has a comprehensive background in business applications, customer service management, and operations. With experience at various companies such as Luminex Corporation, Asuragen, and Texas Instruments, Michael has demonstrated skill in financial analysis, organizational structure, and integrating new sections within Salesforce. com. In addition to managing global services programs and warranty renewals, Michael has also excelled in training and directing employees to improve customer support and reduce chargebacks. Michael's experience extends to regional management roles and car audio management, showcasing their diverse skills in various industries.