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Michael Iacovou is a seasoned professional in debt collection and credit management, currently serving as the Business Owner of Simply Collect since October 2022. With prior experience as a Senior Collections Officer at Bluestone Mortgages and Collections Manager roles at both Indigenous Business Australia and Finstro, Michael has demonstrated expertise in leading collection teams, improving customer service delivery, and managing financial hardship processes. Michael's extensive background also includes leadership positions at Volkswagen Financial Services and FlexiGroup Limited, focusing on performance management, training, and operational efficiency. Michael's educational background includes multiple training programs in frontline management and industry-related skills.