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Jeff Steele is a seasoned professional with extensive experience in strategic analytics and operational support, currently serving as Senior Manager of Strategic Analytics at Lumen Technologies. In this role, Jeff leads a team focused on cost analytics, forecasting, and productivity insights, employing advanced modeling techniques including Machine Learning. Previous positions at Lumen include Director of Digital Analytics and Insights, where Jeff oversaw data analytics and AI solutions, and Director of the Lumen Experience Design Studio, driving digital transformation initiatives. Prior to Lumen, Jeff spent over a decade at CenturyLink in various managerial roles, enhancing operational support and reporting functions. Jeff holds an MBA in Finance and Information Systems from the University of Kansas and a BS in Electrical Engineering from the University of Missouri-Kansas City.