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Lindsey Abramowicz is an accomplished customer experience and care professional with extensive experience spanning over 15 years. Currently serving as Customer Experience Manager at Lume Cannabis Co. since February 2022, Lindsey focuses on developing support systems, enhancing customer service processes, implementing training, and managing departmental budget and growth forecasts. Previously, Lindsey spent nearly 15 years at Rockwell Medical, Inc., progressing from Customer Service Representative to Senior Manager of Customer Care, where responsibilities included leading teams, managing key metrics, overseeing distribution agreements, and improving operational efficiencies. Earlier experience includes roles at Blinds & Designs as an Accounts Receivable Analyst, focusing on financial reconciliation and customer relations. Educational background includes studies at Oakland Community College, Baker's College, and Walled Lake Western High School.