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Susan Marshall has an extensive and diverse work experience. Susan served as the Chief Administrative Officer at LUMA Partners LLC starting from September 2010. In 2017, they worked as an Editor at Palmer Press for a brief period from February to April. Susan also worked as an Editor at Safe Humane Chicago in 2015, where they contributed to the editing and development of the award-winning coffee table book, "A Ruff Road Home: The Court Case Dogs of Chicago". Susan garnered celebrity endorsements for the book and ensured its high quality. Prior to that, Susan worked as an Associate Producer at Close Quarter Productions in 2013 and as a Producer at Thinking in Person LLC in 2012. Susan has a background in music as a Singer/Songwriter with Clans on the Half Shell Music from 2002 to 2011. Susan also held positions as an Office Manager/Events Manager at GCA Savvian and Vice President of Operations at Magic Inc. from 2008 to 2010. Susan's editorial experience continued at Junto Publishing as an Editor from 2009 to 2010. Finally, they served on the Board of Directors for 365 W. 19th Street Owners Corp. for a significant period from 1992 to 2010.

Susan Marshall holds a French Diploma with Distinction from the University of Dundee, which they obtained between 2018 and 2020. Susan also earned a Certificate in Modern Languages from the same university in 2018. Prior to their university education, Susan attended Skyline College from 1976 to 1978, where they received an Associate of Arts degree in Theatre/Theater. Susan completed their high school education at Westmoor High School from 1972 to 1976 and obtained a High School Diploma in General Studies. Susan's earliest education experience was at Daniel Webster Elementary School, although the specific duration and details of their studies there are not provided. Additionally, they have earned a Series 99 Operations Professional certification from FINRA in July 2020.