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Shima Foroud is an experienced retail professional, currently serving as Store Operations Manager at lululemon since November 2023, after a brief tenure in the same role at Harry Rosen. Prior to these positions, Shima worked at Nordstrom from July 2021 to July 2023, progressing from Flagship Assistant Manager, overseeing a multi-stream business with $3.5M annual sales, to Flagship Inventory Control Specialist, ensuring inventory accuracy for a specialty store, and Flagship Service Experience Specialist, addressing escalated customer concerns. Shima's academic background includes a Bachelor of Science with Honours in Biology from Concordia University, along with leadership experience as Vice President of Communications for the Concordia Biology Student Association and research roles at Dr. Sacher's lab, where certification in WHMIS was attained.