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Graham McAden is an experienced leader in account management and customer success, currently serving as the Head of Account Management at Lula Convenience since 2022. Previously, McAden was the VP of Customer Success at ConverseNow.AI, where significant achievements included a remarkable increase in brand pilot launches and account growth. Prior roles include Head of Partnerships at Wonder, where McAden led a major expansion of restaurant partnerships, and Head of Enterprise Account Management at CloudKitchens, successfully driving substantial revenue growth. With a background in sales leadership at Caesars Entertainment Corporation and founding roles at Connect ME, LLC, McAden brings a wealth of expertise in developing customer-centric strategies and operational excellence. McAden holds an MBA from UCLA Anderson School of Management and a BA in History from Vassar College.