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Dilek Strauss is a seasoned professional in the aviation industry, currently serving as a Senior Sales Manager at Lufthansa Technical Training GmbH since July 2022. Prior experience includes various roles at Lufthansa Technik AG from 2003 to 2022, notably as a Project Manager overseeing customer service, product sales, and subcontract management for APU Services, and as an Account Manager focused on customer service and account management for Landing Gear Services. Additionally, Dilek served as a Customer Service Manager at British Airways from 1997 to 2003, beginning as a Customer Service Agent. Dilek holds a degree in Touristikfachwirt from Akademie für Touristik & Verkehr.