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Tracey W. has multiple years of experience in IT support roles, with a focus on providing end-user support for various companies such as Lucy Zodion Limited and Lucy Group Ltd. Tracey also has experience working as a Business Reporting Analyst, where Tracey was responsible for extracting data from ERP systems and creating reports in Excel. In their previous role at Eaton, Tracey was responsible for site infrastructure support across multiple countries. With a strong background in desktop support, application support, and data analysis, Tracey W. has proven herself to be a valuable asset in the IT field.