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Michael Henderson is a seasoned professional with extensive experience in customer experience strategy and digital marketing. Currently serving as the Senior Director of Customer Experience Strategy at LUCKIE since April 2022, Michael excels in generating actionable insights from research data and managing deliverables for client stakeholders. Previously, as the Head of Digital Marketing Consulting at MH & Associates, Michael developed strategic digital marketing plans for a diverse range of clients, including top organizations. Michael's background includes roles such as Director of Strategy at Wunderman, where insights for pharmaceutical clients were provided, and Head of Marketing at Intelligize, where marketing strategies were executed to enhance customer engagement. With a Master's degree in Information and Data Science from the University of California, Berkeley, and a Bachelor's degree in Journalism and Economics from the University of Pittsburgh, Michael possesses a strong educational foundation to complement a robust career in marketing and strategy development.