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Kyle Hammett is an experienced professional with a robust background in customer success and professional services. Currently serving as Vice President of Professional Services at Lucidworks since July 2023, Kyle previously held leadership positions at WalkMeâ„¢ from May 2017 to June 2023, including Global Head of CSG Strategy and Operations and Regional Vice President of Professional Services. Accomplishments at WalkMeâ„¢ encompass enhancing operational efficiency, driving customer satisfaction, and managing significant annual recurring revenue. Earlier in the career, Kyle served as Director of Customer Success at Residential Management Systems, Inc., overseeing global accounts and leading technical support initiatives. Kyle's career began at Insight Global as an Account Manager and Senior Technical Recruiter. Kyle earned a BA in Psychology from the University of North Carolina at Chapel Hill.